Florida Healthcare Hospitality Mystery Shopping 
InteractionMetrics
JULY 22, 2019
In the United States, healthcare is a $3.5 You would also expect doctors’ offices, clinics, and hospitals to use multiple methods to gather a full range of insights about the quality of the patient experience. The study found a significant correlation between higher patient satisfaction ratings and lower hospital re-admissions.
InteractionMetrics
JULY 22, 2019
In the United States, healthcare is a $3.5 You would also expect doctors’ offices, clinics, and hospitals to use multiple methods to gather a full range of insights about the quality of the patient experience. The study found a significant correlation between higher patient satisfaction ratings and lower hospital re-admissions.
Expert insights. Personalized for you.
40 
Let's personalize your content