This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country we will assume you are from the United States. View our privacy policy and terms of use.

Remove Hospitality Remove Mystery Shopper Remove Mystery Shopping Related Topics
Business Operations Hospitality Customer Experience Management Customer Loyalty Contact Center CX Customer Service Customer Experience Non-Profits Manufacturing More Related Topics >
article thumbnail

Customer Experience Management: An Exclusive Interview with Micah Solomon

SugarCRM

AUGUST 19, 2020

I think it’s widely acknowledged that the hospitality industry, and in general, that the Ritz-Carlton Hotel Company is a leader in systematizing and sustaining an exceptional customer service experience. You go above and beyond to help a company, including going in hands-on as an undercover mystery shopper. . Solomo n: Yes!

Customer Experience Management 48
Customer Experience Management Mystery Shopping Customer Experience Mystery Shopper 48
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

Stay Connected

Join 24,000+ Insiders by signing up for our newsletter

About
Webinars
About
Editions
Webinars
Editions
Topics
Powered by Aggregage | Terms and Conditions | Your California Rights and Privacy Policy
© Aggregage 2024