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Making Waves: Why Long Term Relationships are at the Heart of our Success

Confirmit

Obviously this is in part down to our technology. We think some of the cool digital and AI-based innovations that we’ve made to the platform over the last in year in particular were certainly central to the Forrester Wave result. The technology isn’t everything though. How could they not?!

VOE 52
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

A New York Times and Wall Street Journal bestselling author, Shep Hyken is the Chief Amazement Officer of Shepard Presentations. He is a Customer Experience Blogger and Speaker and offers expertise in customer journey mapping, a voice of the customer programs, survey process and analysis, employee engagement, and others.