Customer Bliss

JANUARY 5, 2016

Within the 5-competency framework, Competency 4 (Experience Reliability & Innovation) builds the discipline to deliver reliability and earn customer desire. The power of social listening – in person or online – has an increasingly high impact on purchase decisions. Reliable experiences earn your customer stories.

Social Listening 53

Social Listening Outlook Social Media Innovation 53

Customer Bliss

JANUARY 5, 2016

Within the 5-competency framework, Competency 4 (Experience Reliability & Innovation) builds the discipline to deliver reliability and earn customer desire. The power of social listening – in person or online – has an increasingly high impact on purchase decisions. Reliable experiences earn your customer stories.

Social Listening 40

Social Listening Outlook Social Media Innovation 40

Customer Bliss

JANUARY 5, 2016

Within the 5-competency framework, Competency 4 (Experience Reliability & Innovation) builds the discipline to deliver reliability and earn customer desire. The power of social listening – in person or online – has an increasingly high impact on purchase decisions. Reliable experiences earn your customer’s story.

Social Listening 40

Social Listening Outlook Social Media Innovation 40