Why You Should Eliminate “No Mercy” Policies!
Customer Bliss
AUGUST 27, 2019
In this week’s Daily Dose video, I share a short video inspired by the lessons of my most recent book, Would You Do That To Your Mother. . ” Would you do that to your mother? ” Would you do that to your mother? Hard and fast rules may save your company some money, but could cost you customers in the end.
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