Remove 2020 Remove Case Management Remove Hospitality Remove Social Media
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WATCH NOW: PeopleMetrics Turns 20! 3 Business Lessons from CX Entrepreneur Sean McDade PhD | PeopleMetrics LIVE!

PeopleMetrics

And not just following up - managing it through a specific process that we call "case management" that we've always had in our product. Back when I started in 2012, you really just had these core industries that said, "you know, I'm hospitality, I'm a restaurant. That was radically different.

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