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Customer Communication in the Hospitality and Tourism Industry: Overcoming Challenges

CommBox

Customer Communication in the hospitality and tourism industry is rapidly changing due to industry events. The hospitality and tourism industry took one of its biggest hits in 2020. The hospitality and tourism industry continues to struggle as the pandemic still significantly affects worldwide travel.

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Customer Communication in the Hospitality and Travel Industry: Overcoming Challenges

CommBox

Customer Communication in the hospitality and travel industry is rapidly changing due to industry events. The hospitality and travel industry took one of its biggest hits in 2020. The hospitality and travel industry continues to struggle as the pandemic still significantly affects worldwide travel.

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Patient Experience: Overcoming Communication Challenges in Healthcare Through Omnichannel Solutions

CommBox

During the pandemic, the demand for digital healthcare services grew so drastically that some hospitals and healthcare facilities couldn’t handle all the flow of patients’ requests using traditional methods such as phone and in-person service. billion in the first half of 2021, more than all the investment in 2020 ($14.6 billion). .

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Patient Experience: Overcoming Communication Challenges in Healthcare Through Omnichannel Solutions

CommBox

During the pandemic, the demand for digital healthcare services grew so drastically that some hospitals and healthcare facilities couldn’t handle all the flow of patients’ requests using traditional methods such as phone service. billion in the first half of 2021, more than all the investment in 2020 ($14.6 billion). .

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HoduSoft partners with Signalmash to bring innovative UC products to US markets

Hodusoft

The move aligns with HoduSoft’s vision of expanding and servicing customers in diverse geographies across the globe. Designed with an omnichannel approach to help enterprises build connections across every communication channel with customers and deliver delightful experiences. . HoduCC – Contact Center Software.

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How to prioritize your CX budget

Zendesk

While 54 percent of financial services companies saw budget increases for CX in 2020, 21 percent faced decreases. 33 percent faced budget decreases for CX in 2020, compared to 32 percent that saw budgets increase. 39 percent saw their budgets increase for CX in 2020, while 39 percent faced budget decreases. Healthcare.

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