C3Centricity

JANUARY 13, 2021

Perhaps that’s the reason why we recorded an over 15% increase in our readership in 2020. In appreciation of your loyalty, we have summarised the top twenty articles we published in 2020, so you can check that you didn’t miss any, or remind yourself of their usefulness: #1. How to Improve Customer Centricity in Hospitality.

Hospitality 71

Hospitality Hospitality Actionable Insights Artificial Intelligence 71

C3Centricity

JANUARY 4, 2021

Either way, we’d like to thank you all for your support in 2020. How to Improve Customer Centricity in Hospitality. The hospitality industry should be one of the most customer centric of any business, but it often isn’t. After all, hospitality relies on satisfying its guests, doesn’t it?

Hospitality 62

Hospitality Hospitality Actionable Insights Artificial Intelligence 62

SurveySensum

MAY 20, 2020

The power of automated technology will transform the in-store shopping experience. Example – Walmart has one of the largest fleets of in-store robots with a group expected to be in1,000 stores by the end of 2020. But really, it’s meant to make all this new technology seem less intimidating.

Social Media 52

Social Media Customer Experience Healthcare Non-Profits 52