2021 AI Customer Expectations Customer Service Sales 
Aquire
JANUARY 6, 2022
As more and more consumers go online for their buying needs, companies are increasingly turning to the ecommerce chatbot to meet evolving customer expectations and deliver instant, personalized, and seamless shopping experiences. According to Y Combinator’s Paul Graham, “You can’t wait for customers to come to you.
Intercom
MARCH 23, 2023
In today’s highly competitive market, meeting customer expectations is no longer enough to stand out from the crowd. For CX expert Jon Picoult , if you’re aspiring to satisfy your customers, you’re aspiring to mediocrity. Listen, I can’t let you go without asking you about AI and ChatGPT. I love that.
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