VOZIQ Customer Intelligence Roundup – May Edition
VOZIQ
MAY 1, 2022
6 Reasons Why Unstructured Data Is Key to an Effective Retention Program. Retention requires gaining a better customer understanding, and unstructured data can help you do that. Applying AI and ML to data such as customer chats, agent notes, surveys, etc., Luckily, there are ways to do it well.
Let's personalize your content