2022, Business Growth, Customer Retention and CX Transformation

Good-enough service isn’t good enough: 3 strategies to remain competitive

Zendesk

SEPTEMBER 6, 2022

The service landscape may be stark, but we can’t stop making CX a priority and investing in areas where the impact can influence business growth. They’re drawn from the 2022 CX Accelerator report , which includes insights from nearly 5,000 customer service decision-makers around the world.

Customer Retention

Customer Retention CX Transformation CX Sales

The CRM Solution You Should Really Use

SugarCRM

MARCH 17, 2022

Top industry experts consider CX transformation projects the primary fuel that drives business growth in the last 12 months. Nevertheless, disruptions caused by the pandemic in the last year revealed a lack of holistic, real-time view of the customer journey.

CRM

CRM Artificial Intelligence Machine Learning Innovation

Tech Customer Success

Good-enough service isn’t good enough: 3 strategies to remain competitive

The CRM Solution You Should Really Use

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