SurveySensum

OCTOBER 11, 2023

It offers instant hot alerts on negative feedback aka detractors , allowing you to quickly respond to customer concerns. It offers robust analytics capabilities , via advanced text analytics software , to uncover valuable insights from customer qualitative feedback.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Net Promoter Score NPS 52

SurveySensum

APRIL 21, 2023

We evaluate the customer reviews from platforms like G2, Capterra, and Trustradius and list out the pros and cons of each tool. A quick overview of Formstack alternatives in 2023 Formstack Alternatives Pricing G2 Review Score Free Trial Free Version Customer Support SurveySensum Start at $49 per month 4.7 (5)

Text Analytics 52

Text Analytics Start-ups Social Media Customer Feedback 52

SurveySensum

JULY 2, 2023

Top CSAT Tools SurveySensum Qualtrics SurveyMonkey GetFeedback Nicereply NICE Satmetrix InMoment Jotform Formstack Survicate Delighted Google Forms MS Clarity Hotjar Hootsuite Conclusion Best CSAT Survey Tools in 2023 Following is a quick overview of the pricing of each CSAT survey tool and the user rating we got from the G2 platform.

Customer Satisfaction 52

Customer Satisfaction Social Media Text Analytics Actionable Insights 52

Lumoa

APRIL 28, 2024

Customer experience platforms make it possible to manage all the customer data in one platform and reach out to them when they need it. In your CX platform dashboard, you can see how your customers behave across all touchpoints and can personalize your interactions with them based on their behavior and preferences.

Sentiment Analysis 83

Sentiment Analysis Compliance AI Social Media 83

SurveySensum

OCTOBER 17, 2023

How to Choose the Right NBFC Customer Feedback Tool? How We Evaluated the NBFC Customer Feedback Tool? SurveySensum SurveySensum is one of the most lucrative NBFC customer feedback software out there. And has a lightning-fast customer support team Best Features The product is easy to use.

Customer Feedback 52

Customer Feedback NPS Actionable Insights Sentiment Analysis 52

SurveySensum

NOVEMBER 23, 2023

We’ve done our bit of research and shortlisted 15 of the best NPS tools you should check out in 2023. SurveySensum SurveySensum is a powerful NPS survey tool that helps you make customer feedback actionable. It allows you to measure NPS at any customer touchpoint via any platform or channel like SMS or email.

NPS 52

NPS Net Promoter Score Sentiment Analysis Social Media 52

SurveySensum

MAY 24, 2024

Qualtrics is a widely used customer experience management tool that focuses on creating surveys, collecting responses, analyzing data, and generating reports to improve overall customer and employee experience. Source: Gartner , Oct 4, 2023 4. Source: G2 , Sep 11, 2023 Mentionn G2 SS 2.

CX 52

CX Actionable Insights Start-ups Text Analytics 52