article thumbnail

Discover the Latest Trends with HoduSoft at the 12th BPO Innovation Summit & Awards 2023

Hodusoft

Discover the Latest Trends with HoduSoft at the 12th BPO Innovation Summit & Awards 2023 In the dynamic world of Business Process Outsourcing (BPO), staying up-to-date is essential for success. The event is scheduled for September 21, 2023, at the Taj MG Road in Bengaluru. Join us today to shape the future of BPO!

article thumbnail

The Evolution of Conversational AI in the Contact Center Industry

Taylor Reach Group

It signifies the industry’s continuous efforts to offload tasks that were traditionally handled by human agents to machines. From checking bank balances in the 1980s to engaging in lucid conversations with AI chatbots in 2023, the core objective remains consistent: enhancing self-service capabilities.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Conquering Uncertainty: How Intelligent Document Processing (IDP) Empowers Your Credit Analysts

Lightico

leap (YoY) in new-vehicle sales between March 2023 and March 2024. Accuracy at Scale – Building a Foundation for Informed Decisions Human error is an inevitable part of manual processes and data entry. IDP eliminates this risk factor by extracting data with exceptional accuracy using advanced algorithms and AI.

Finance 75
article thumbnail

Chatbot for Banking – Everything you Need to Know

Ameyo Callversations

Artificial intelligence and machine learning are slowly becoming conventional territories for several industries. billion globally by 2023, up from an estimated $209 million in 2019. In today’s scenario, a chatbot is considered the most trending technology. Cost-effective. Emerging Trends.