Tech Customer Success

Beyond Satisfaction: Key Takeaways from Tracy Sedlak’s CRS Tucson Keynote on Voice of the Customer

Execs In The Know

MARCH 31, 2024

Sedlak pointed out that this process is crucial for continuous improvement and innovation. Sedlak’s keynote made it clear that the Voice of the Customer is not just a feedback mechanism but a strategic tool that can guide the entire organization towards greater customer centricity, innovation, and ultimately, success.

Voice of the Customer

Voice of the Customer VOC Age of the Customer Innovation

Arc’teryx’s Commitment to the Future: Sustainability, Circularity, and Customer Experience

Execs In The Know

APRIL 11, 2024

Arc’teryx has positioned itself at the forefront of innovation and sustainability. He also highlighted the innovative strategies Arc’teryx employs to embed circularity into its operations, aligning with the brand’s overarching goal to “Leave It Better.” Registration for CRS Palm Springs is now open.

Customer Experience

Customer Experience Innovation Retail CX

Tech Customer Success

Beyond Satisfaction: Key Takeaways from Tracy Sedlak’s CRS Tucson Keynote on Voice of the Customer

Arc’teryx’s Commitment to the Future: Sustainability, Circularity, and Customer Experience

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