Hodusoft

OCTOBER 14, 2022

trillion USD by 2026. Today, e-commerce businesses are leveraging omnichannel contact center software to optimize their customer support operations and build loyalty by serving customers better. Boost agent productivity with CRM integration. CRM software is a valuable resource for every e-commerce business.

Contact Center 52

Contact Center E-commerce Omnichannel CX 52

Hodusoft

NOVEMBER 9, 2022

billion by 2026. CRM integration: CRM serves as a valuable source of information, providing insights into customers’ behavior, trends, preferences, etc. Analytics and Reporting: Data analytics can be leveraged to drive actionable insights on business operations, sales, marketing campaigns, and others.

Contact Center 52

Contact Center CRM Construction Manufacturing 52

Hodusoft

FEBRUARY 1, 2023

According to a recent study , the global market for mobile banking is expected to reach a staggering $ 1824 million by 2026, with a compound annual growth rate (CAGR) of over 12.2% This allows financial institutions to gain actionable insights into caller behavior and agent performance. during the forecast period.

Finance 52

Finance Omnichannel Social Media Artificial Intelligence 52