2026 Artificial Intelligence Predictive Analytics Sentiment Analysis 
Execs In The Know
JUNE 9, 2023
Welcome to a new era of call centers, where cutting-edge Artificial Intelligence (AI) technologies are revolutionizing the customer service landscape. According to a Gartner report , one in 10 agent interactions will be automated by 2026, an increase from an estimated 1.6% of interactions today that are automated using AI.
Ameyo Callversations
AUGUST 24, 2022
With the increasing significance of Artificial Intelligence in customer engagement, more businesses are adopting conversational AI. billion by 2026. The Natural Language Processing (NLP) technology used in these bots uses predictive analytics to understand user intent from their conversation or queries raised.
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