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The Future of Call Centers: Predictions and Trends for Call Center Software

Hodusoft

MAY 24, 2023

The advancements in artificial intelligence (AI), 5G, and quantum computing have altered the digital landscape for good. The industry is projected to reach USD 496 billion by 2027. billion by 2027. percent between 2022 and 2027. The rapid digital transformation will revolutionize every possible industry.

Contact Center 52
Contact Center AI Artificial Intelligence Social Media 52
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How to Improve Your Customer Retention with CRM

SugarCRM

FEBRUARY 28, 2022

CRM is a multi-billion-dollar industry estimated to reach a by 2027. Through extensive innovation, Sugar has differentiated itself from traditional CRMs. CRM solutions are now considered an essential investment for delivering excellent customer experiences in the long term. Managing Customer Feedback.

CRM 49
CRM Customer Retention Net Promoter Score AI 49
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