2028 AI Machine Learning Omnichannel 
VOZIQ
APRIL 26, 2022
We mentioned one way to combat customer churn is through artificial intelligence (AI), where machine learning and customer interaction analytics provide businesses with an accurate perspective on customer behavior and churn tendencies. Unlike traditional analytics software, AI insights can easily scale and develop with data.
Aquire
JANUARY 24, 2022
According to research , the global conversational AI market size is expected to grow from $4.8 percent from 2021 to 2028. In a 2019 CIO Survey, respondents identified chatbots as the main AI-based application used in their enterprises. How does your CX strategy stack up? Take the assessment to find out. billion in 2020 to $13.9
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