The Ecommerce Chatbot: How They Work and How to Create One
Aquire
JANUARY 6, 2022
Often, their job is to provide immediate 24/7 customer service, answer questions, and offer up helpful product information or order assistance. In fact, according to Pamela Kokoszka on Retail Insight Network, “[c]hatbots in retail are enjoying a surge due to the omnipresence of messaging apps.”.
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