The Ecommerce Chatbot: How They Work and How to Create One
Aquire
JANUARY 6, 2022
In fact, according to Pamela Kokoszka on Retail Insight Network, “[c]hatbots in retail are enjoying a surge due to the omnipresence of messaging apps.”. Chat transcripts and surveys provide data to better understand your customers’ queries and pain points. Common ecommerce chatbot use cases.
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