CommBox

JANUARY 28, 2024

From a business perspective, 69 % of decision-makers see self-service as a significant part of their service strategy. In 2019, Gartner stated that 91% of organizations plan to deploy AI in self-service within three years. Commbox self-service solutions allow your business to: Provide smart self-service using bots and navigators.

AI 52

AI Customer Service Real Estate B2C 52

CommBox

SEPTEMBER 20, 2021

From a business perspective, 69 % of decision-makers see self-service as a significant part of their service strategy. In 2019, Gartner stated that 91% of organizations plan to deploy AI in self-service within three years. Commbox self-service solutions allow your business to: Provide smart self-service using bots and navigators.

AI 96

AI Customer Service B2C Real Estate 96

CommBox

SEPTEMBER 1, 2022

We’ve collected some of our proven best practices to deliver a great CX, and keep supporting your business growth without hiring new agents. If your answer to both of these questions is less than 50%, then you have a huge opportunity to innovate and transform the way you communicate with customers today. Calling all agents!

Artificial Intelligence 40

Artificial Intelligence Omnichannel AI Touchpoint 40

SurveySensum

JULY 20, 2023

Customer churn is bad for any type of business and just like break-ups in real life, it stings. Customer churn affects not only your business growth but also hampers your brand’s reputation. Embrace innovation: Be open to incorporating innovative solutions, technologies, and strategies that align with customer demands.

Retail 52

Retail Customer Feedback CX Social Media 52