Hodusoft

OCTOBER 3, 2023

billion in 2022 and is projected to experience a compound annual growth rate (CAGR) of 17.4% from 2023 to 2030. To be successful in the communication technology world, staying at the forefront of innovation is crucial for today’s businesses. Fuel your business growth - connect with us now!

Innovation 52

Innovation Contact Center Technology Technology 52

CommBox

JANUARY 28, 2024

In 2021, Gartner found that 80% of the service industry leaders in B2B and B2C organizations rate migrating to self-service as their top priority, followed by upgrading contact center technology (79%) and automating customer service processes (77%). 10 Facts you should know about Chatbots Chatbots can result in 80-90% response rates.

AI 52

AI Customer Service Real Estate B2C 52

CommBox

SEPTEMBER 20, 2021

In 2021, Gartner found that 80% of the service industry leaders in B2B and B2C organizations rate migrating to self-service as their top priority, then upgrading contact center technology (79%) and automating customer service processes (77%). . © Rawpixelimages | Dreamstime.com. 10 Facts you should know about Chatbots . About Commbox.

AI 96

AI Customer Service B2C Real Estate 96

SurveySensum

JULY 20, 2023

Customer churn is bad for any type of business and just like break-ups in real life, it stings. Customer churn affects not only your business growth but also hampers your brand’s reputation. Embrace innovation: Be open to incorporating innovative solutions, technologies, and strategies that align with customer demands.

Retail 52

Retail Customer Feedback CX Social Media 52