Hodusoft

MARCH 13, 2024

billion by 2030. This blog explores the challenges faced by the financial industry, the role of BPO contact centers, and strategies to enhance customer support. They must choose a partner with a proven track record and assess their standards of compliance within the financial sector. percent from USD 90.57

Contact Center 52

Contact Center Compliance Social Media AI 52

Hodusoft

JANUARY 3, 2024

billion by 2030. That resulted in the innovation of cloud-based contact center software. Benefits of CCaaS Since its advent, CCaaS solutions have transformed the contact center sector and customer-facing businesses hugely. These capabilities contribute to increased customer satisfaction and loyalty.

Contact Center 59

Contact Center Omnichannel Start-ups CRM 59

Intercom

DECEMBER 14, 2023

Over the past 12 months, everyone has been racing to keep up with the relentless pace of innovation: rethinking business strategies, building new solutions, and preparing teams for the massive changes on the horizon. That transformative power is most evident in the customer service space. Those were, I think, all surprising.

AI 98

AI Start-ups Legal Technology 98