Remove 2030 Remove Customer Expectations Remove Machine Learning Remove ML
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2023 in review: Highlights from this year’s best conversations

Intercom

Same with customer expectations of the tech. We’re probably only a year away from people expecting to be able to expand on text within a text field, as one simple example. On the machine learning team, there’s another way of thinking about this. That’s not how ML works. I think that’s a real dynamic.

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