2023 in review: Highlights from this year’s best conversations
Intercom
DECEMBER 14, 2023
On the machine learning team, there’s another way of thinking about this. Any machine learning-based tool uses a training data set and looks for patterns in the data. That’s not how ML works. McKinsey did a similar study that showed 30% that’s going to be attained, I believe, by 2030.
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