6 Rookie Mistakes to Avoid in Net Promoter Score Analysis
SurveySensum
MARCH 1, 2024
Now, let’s delve into the common mistakes to avoid when analyzing NPS feedback. Focusing Just on the Score, Neglecting Feedback: Yes, the businesses that prioritize customer feedback have 1.6 Example : Consider an e-commerce company celebrating a commendable NPS score without peering beyond its own successes.
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