This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country we will assume you are from the United States. View our privacy policy and terms of use.

Remove Actionable Insights Remove Customer Retention Remove Hospitality Related Topics
Hospitality Text Analytics Touchpoint Customer Acquisition Customer Satisfaction AI CX Artificial Intelligence Customer Service Customer Feedback More Related Topics >
article thumbnail

Turo’s Chief Operations Officer Discusses the Power of Customer Obsession

Execs In The Know

MARCH 13, 2023

Being Customer Obsessed According to Forrester Research , customer- obsessed companies report 2.5 times better customer retention and employee engagement than non-customer-obsessed companies. “Customer obsession starts with the customer and works backward,” explained Weingardt.

Transportation 88
Transportation Non-Profits Sports Hospitality 88
article thumbnail

3 Reasons to Analyse Customer Feedback In Real Time

Lumoa

OCTOBER 15, 2023

Imagine a platform where every employee, regardless of their department, can tap into any customer feedback, receive clear, actionable insights, and then take steps that positively influence key performance indicators (KPIs). It applies universally, from software and utility companies to hospitals and manufacturing businesses.

Customer Feedback 83
Customer Feedback Text Analytics Hospitality Hospitality 83
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

Stay Connected

Join 24,000+ Insiders by signing up for our newsletter

About
Webinars
About
Editions
Webinars
Editions
Topics
Powered by Aggregage | Terms and Conditions | Your California Rights and Privacy Policy
© Aggregage 2024