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Remove Actionable Insights Remove Machine Learning Remove VOE Related Topics
Voice of the Employee Unstructured Data VOC Voice of the Customer Text Analytics Artificial Intelligence AI Compliance Customer Retention CX More Related Topics >
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New Partnership: Lumoa in joint partnership with Forsta

Lumoa

OCTOBER 31, 2021

Forsta offers scalable Voice of the Customer (VoC), Voice of the Employee (VoE), and survey options, from quick polls to advanced data collection, that fuel actionable insights in real-time. Several of Forsta’s customers are already benefitting from Lumoa’s AI-powered tools that help uncover new, actionable insights.

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Join Us This Summer for WebinarStock!

Callminer

JULY 15, 2019

Wednesday, July 24th Artificial Intelligence and Machine Learning. Join Vice President of AI Rick Britt and Senior Data Scientist Yang Liu as they break down the myth from reality on AI’s popularity and how you can turn the data captured in your call center into actionable insights. Register for 1pm BST Session.

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Artificial Intelligence Contact Center Machine Learning VOE 28
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