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The Evolution of Customer Relationship Management: A Look at the Last Five Years

SugarCRM

MAY 25, 2023

For the customer’s sake, brands need CRM platforms if they want to communicate effectively, address concerns in a timely manner, and prove time and time again why they value their business. 3. CRM platforms that have embraced AI and automation help teams to streamline processes and workflows.

Customer Relationship Management 26
Customer Relationship Management Customer Relationship CRM Artificial Intelligence 26
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5 Ways to Increase Revenue With CRM Software

SugarCRM

SEPTEMBER 3, 2020

Customer Relationship Management (CRM) technology changes all that. This integrated solution lets businesses manage their complex relationships with customers and leads so their sales teams can focus on selling. Using advanced AI technology, CRMs are taking over an array of business functions for a better customer experience.

CRM 55
CRM Artificial Intelligence Data Entry B2C 55
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