20 Call Center Pros Share the Most Undervalued Call Center Metrics and How To Better Leverage Them
Callminer
OCTOBER 11, 2018
Kaye Chapman is the Learning & Development Manager at Comm100 , a global provider of AI-powered digital customer conversation software. Smitha obtained her license as CPA in 2007 from the California Board of Accountancy. He also holds educational technology certifications from Apple, Microsoft, and Common Sense Media.
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