Digital Transformation in Customer Service – The Building Blocks for Successful Digital Transition (Part 2 of 4)
Comm100
SEPTEMBER 22, 2021
The efficiency of live chat is further enhanced through canned messages and AI-powered assist tools. Adopting an omnichannel customer service strategy allows you to choose which channels customers can contact you through and consolidates support in one place. 5 Best Practices to Prepare for Digital Transformation.
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