Comm100
MAY 4, 2022
Once you’re feeling comfortable about automation and bots, it’s time to introduce AI chatbots. AI chatbots are powered by artificial intelligence so rather than following a pre-set range of questions, they can understand intent and complexities of language. Chatbot ROI Calculator: Find out how much ROI you could make with AI Chatbots.
Comm100
MARCH 2, 2022
Why member engagement is so important Why digital support helps credit unions improve engagement How to improve credit union member engagement Live chat for credit unions Video chat in credit unions Chatbots for credit unions Omnichannel member engagement for credit unions. Why is member engagement so important to credit unions?
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Execs In The Know
OCTOBER 30, 2022
Emerge as a CX Leader by Unlocking the Value of AI in Your Contact Center. If we had, we wouldn’t have launched this tech because no one else was doing it at the time in Michigan.”. Panel Discussion: Optimizing CX Through Automation and AI. Where to start with automation and AI and how to line up key enablers for success.
Comm100
SEPTEMBER 6, 2022
With this in mind, many organizations are switching from Zendesk to Comm100 and its omnichannel customer engagement platform. Comm100’s high security standards and zero downtime have attracted industry leaders like Stanford University, McMaster University, Lake Michigan Credit Union, Attorney General of Texas, and Canadian Blood Services.
Comm100
SEPTEMBER 22, 2021
The efficiency of live chat is further enhanced through canned messages and AI-powered assist tools. Adopting an omnichannel customer service strategy allows you to choose which channels customers can contact you through and consolidates support in one place. 5 Best Practices to Prepare for Digital Transformation.
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