AI Customer Service Michigan Omnichannel 
Comm100
MAY 4, 2022
Once you’re feeling comfortable about automation and bots, it’s time to introduce AI chatbots. AI chatbots are powered by artificial intelligence so rather than following a pre-set range of questions, they can understand intent and complexities of language. Chatbot ROI Calculator: Find out how much ROI you could make with AI Chatbots.
Comm100
SEPTEMBER 22, 2021
As COVID-19 pushed companies and their customers online, digital transformation has taken over the customer service space like never before. In the first part of our series on Digital Transformation in Customer Service , we looked at why businesses can’t afford to ignore digital transformation.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Comm100
SEPTEMBER 6, 2022
The importance of customer service is no longer debatable. 90% of Americans use customer service as a factor in deciding whether or not to do business with a company. With the need to offer exceptional customer service, choosing the right technology to deliver this is more crucial than ever.
Comm100
MARCH 2, 2022
Why member engagement is so important Why digital support helps credit unions improve engagement How to improve credit union member engagement Live chat for credit unions Video chat in credit unions Chatbots for credit unions Omnichannel member engagement for credit unions. Why is member engagement so important to credit unions?
Execs In The Know
OCTOBER 30, 2022
Emerge as a CX Leader by Unlocking the Value of AI in Your Contact Center. If we had, we wouldn’t have launched this tech because no one else was doing it at the time in Michigan.”. Despite organizations knowing the importance of CX, many are doing an inadequate job of using and leveraging customer data. What We Learned.
Expert insights. Personalized for you.
81 
Let's personalize your content