The New Era of Customer Service: Merging Conversational AI and Generative AI to Elevate CX
CommBox
OCTOBER 18, 2023
In recent years, a remarkable transformation has taken place across various industries, ushering in a new era of customer service. This transformation is powered by the rapid emergence of conversational AI and generative AI. Data-Driven Insights Conversational AI collects vast amounts of data from customer interactions.
Let's personalize your content