4 Contact Center Reports to Kick off 2019
Fonolo
FEBRUARY 13, 2019
Our inboxes here at Fonolo HQ are full of great reports covering call center technology and trends. Also, see “ AI is Not Reducing Call Center Agent Employment.”. Our favorite chart: Report #2: Contact Center Technology Survey. It’s been a while since we did a report round-up post. It’s not for lack of material!
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