MadKudu’s Francis Brero on how AI can boost your conversational support
Intercom, Inc.
APRIL 15, 2021
And so naturally, he’s got some strong opinions about automation, AI, and how they can help you create better experiences for both potential and existing customers. I’m seeing a lot of people and companies out there who are essentially patching their lack of strategy with an abundance of technology. Adjust expectations around AI.
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