SugarCRM
FEBRUARY 9, 2023
Churn rate can be used to indicate your company’s long-term outlooks by identifying changes that adversely affect customer retention. A growing customer CLV—entailing a low churn rate—means that customers are happy with your collaboration. Customer acquisition cost (CAC). What to Use Churn Rate for?
SugarCRM
MAY 11, 2023
The adoption of new channels and technologies, such as consumerization of B2B, reduction in layers of distribution, the Internet of Things (IoT), Analytics, and AI, are disrupting traditional business models and creating new opportunities for growth.
Callminer
AUGUST 1, 2017
Being responsive and getting back to potential customers in a timely manner. Prospective customers like to feel like they matter. Being responsive, setting follow-up reminders, and doing what you say you are going to do increases customer acquisition and helps the center run more efficiently. Next would be AI.
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