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The role of AI in making CX more accessible and inclusive

Zendesk

APRIL 26, 2023

Customer experiences aren’t meant to be one-size-fits-all. With AI, it’s now possible for businesses to personalize for a wider spectrum of human needs. According to our research, 66 percent of customers believe that AI will revolutionize how we communicate and interact with technology.

AI 98
AI CX Technology Technology 98
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Customer Reach – July Newsletter

Taylor Reach Group

JUNE 26, 2017

Contact centers, customer service and customer experience: news, views and how to's. Inside this issue: Will AI Mean Less People and More Profit in the Contact Center? Will AI Mean Less People and More Profit in the Contact Center? Will AI Mean Less People and More Profit in the Contact Center? Newsletter.

Contact Center 48
Contact Center Artificial Intelligence AI Technology 48
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