S@*#!$%: The One Word to Scrub from Your Email Subject Lines for Surveys
InteractionMetrics
NOVEMBER 3, 2023
Since AI has automated so much of CX, that may be true. With one question, the Net Promoter Score made customer satisfaction surveying easier than ever. This is a proven direct marketing technique that boosts response rates. But the onslaught of surveys emphasizes how impersonal they’ve become.
52 
Let's personalize your content