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Data-Driven Decision Making: The Differentiator

Helpt

Imagine Ugg & Ogg's Rock Innovations, a fictional Stone Age startup. It's the foundation of data analysis, involving the use of key performance indicators (KPIs) and other metrics. It involves more in-depth data mining and correlations.

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Workforce Optimization Ushers in the Real-Time Contact Center

DMG Consulting

These innovations have come hand in hand with megatrends that include Big Data, analytics, mobility, increased server processing speeds (and decreased costs), the market influence of Millennials (the “smart device” generation), the gig economy, and, of course, the cloud. AI IS THE HEADLINER FOR 2019.

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Contact Center and CX Expos Conferences and Summits – June 2018

Taylor Reach Group

Big Data & Analytics for Retail Summit : June 6-7, Chicago, IL. Learn from Fortune 500 companies and innovative start-.ups See a lineup of leading retail experts in analytics, data science, data mining, eCommerce & marketing optimization for 2018. Customer Contact – Europe: June 11-13, Dublin, Ireland.