Alaska, Customer Loyalty and Net Promoter Score

7 Ways to Improve Customer Focus

Aquire

MARCH 9, 2022

These interactions show customers you care about them and set your business apart. Improved customer loyalty. As customers get positive outcomes from interacting with your business, and you deliver on the promises you’ve made, you build brand trust. Businesses with a customer service focus are more profitable.

Net Promoter Score

Net Promoter Score Social Media Customer Loyalty Customer Expectations

6 Customer Experience Principles for Immediate yet Lasting Change

InteractionMetrics

OCTOBER 16, 2023

In fact (probably due to the focus it imparts), the sheer act of measuring often results in: Increased customer loyalty Lower costs Better decision-making But trends come and go, and so do different methods for measuring customer experience. Minimize what you ask of your customers, and then minimize again.

Customer Experience

Customer Experience Net Promoter Score Retail CX

Tech Customer Success

7 Ways to Improve Customer Focus

6 Customer Experience Principles for Immediate yet Lasting Change

Webinars

Stay Connected