Top 150 Global Customer Experience Thought Leaders and Influencers of 2020
SurveySensum
JULY 14, 2020
in 2018 where his passion for delivering CX strategies for organizations was seeded in Mystery Shopping and Customer Satisfaction research. Expert in consumer behavior and customer experience, Dave is also an Adjunct Professor in Marketing at the University of Arkansas and Advisor and Featured Columnist at CustomerThink.
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