Artificial Intelligence Business Growth Close the Loop Sentiment Analysis 
Lumoa
JANUARY 24, 2024
In 2024, delivering quality CX is so critical to business success that no Customer Experience Officer (CXO) can afford to overlook it. In fact, a report from 2020 found 95% of senior marketing executives agreed that CX roles were essential for business growth. Lumoa’s software is also enhanced with cutting-edge technology.
SurveySensum
APRIL 5, 2022
It offers you a text and sentiment analysis tool that helps you identify the customer sentiments and the top complaints so that you can resolve their issues to enhance the customer experience. Text and Sentiment Analytics. This tool lets you tag negative and positive messages, automate support, and close the loop quickly.
Expert insights. Personalized for you.
83 
Let's personalize your content