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Confirmit Horizons Version 2019.05 Fact Sheet

Confirmit

Confirmit Horizons offers a true multi-mode feedback collection, reporting, and analysis platform – with real-time closed-loop alerting, collaborative action planning, verbatim categorization, and sentiment analysis, and the ability to integrate into other business systems to seamlessly leverage contextual data.

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Text Analytics in Customer Feedback: The CXO’s Secret Weapon

Lumoa

When to use text analytics This situation is where automated text analytics in customer feedback is brought in: it can help in sorting out the key topics talked about and reveal the general sentiment per topic. Its features include sentiment analysis, language detection, and AI-driven insights, which cater to a wide range of business needs.

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10 Best Qualtrics Competitors and Alternatives in 2021

SurveySensum

It provides the technology to create and share surveys, set up notifications to close the loop, analyze the data with real-time journey-based dashboards, and understand verbatims with Text & Sentiment analysis to prioritize actions. Closing the loop. Closing the loop is highly important.

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Confirmit Horizons Version 24

Confirmit

Confirmit Horizons offers a true multi-mode feedback collection, reporting, and analysis platform – with real-time closed-loop alerting, collaborative action planning, verbatim categorization and sentiment analysis, and the ability to integrate into other business systems to seamlessly leverage contextual data.

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10 Best SurveyMonkey Alternatives & Competitors [2022]

SurveySensum

It offers you a text and sentiment analysis tool that helps you identify the customer sentiments and the top complaints so that you can resolve their issues to enhance the customer experience. Text and Sentiment Analytics. This tool lets you tag negative and positive messages, automate support, and close the loop quickly.

NPS 52