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A to Z Guide to Customer Experience Definitions and Terms (Updated)

Lumoa

Artificial Intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. By leveraging customer experience design, businesses can create customer experiences that drive customer loyalty and business growth.

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Customer Experience Strategy: An A to Z Glossary

Lumoa

artificial intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. Do you love CEM as much as we do? The purpose is to convert unstructured text into meaningful structured data to support business analysis and decision making.

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A to Z Guide to Customer Experience Definitions and Terms

Lumoa

artificial intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. Do you love CEM as much as we do? The purpose is to convert unstructured text into meaningful structured data to support business analysis and decision making.