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A to Z Guide to Customer Experience Definitions and Terms (Updated)

Lumoa

Artificial Intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. By engaging customers in fun and interactive activities, businesses can create customer experiences that drive customer engagement and customer loyalty. Learn from the best.

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Customer Experience Strategy: An A to Z Glossary

Lumoa

Actionability Actionability is the result of analytics leading to concrete decisions and changes and actions within the company. artificial intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. So let’s start! ACT ON CUSTOMER FEEDBACK!

article thumbnail

A to Z Guide to Customer Experience Definitions and Terms

Lumoa

Actionability Actionability is the result of analytics leading to concrete decisions and changes and actions within the company. artificial intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. So let’s start! ACT ON CUSTOMER FEEDBACK!