Doing CX Right

JULY 14, 2020

University of California (UCI)- view curriculum > here. Fostering a Culture of Innovation. Machine Learning & Artificial Intelligence. It did for me and that’s why I recommend you do the same. The course I completed is now offered at several reputable schools including: . Going Virtual.

CX 52

CX Artificial Intelligence Machine Learning Social Media 52

Intercom

MARCH 9, 2023

For years, the industry has lauded the potential for AI and machine learning to radically transform the way we work, especially as advancements in computing power and data storage made it possible to train larger and larger models. Is this wave of innovation any different from past waves? We can’t say it caught us by surprise.

Customer Service 64

Customer Service AI Machine Learning Technology 64

SurveySensum

JULY 14, 2020

She is a Thought Leader, Keynote Speaker, and Published Author and is currently heading the Customer Intelligence Solutions at SAS where she is guiding organizations on the application of advanced analytics and artificial intelligence to harness customer insights and deliver relevant one-to-one experiences. LinkedIn : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132