A complete guide to improving customer service in government [with best practices & use cases]
Comm100
MARCH 16, 2022
Employees are often left frustrated as their attempts to improve customer service in government are thwarted. However, even within this complex system, there are many ways that the public sector can improve customer experience (CX) and meet their citizens’ high service expectations. – Chapter 4.2: – Chapter 4.3:
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