Artificial Intelligence, CX, Innovation and Texas

Data, AI emerge as hot topics at CCW Austin

1 to 1

FEBRUARY 1, 2024

Customer Contact Week (CCW) Austin, an event series dedicated to elevating professionals within the customer service industry, successfully concluded on January 25th in Austin, Texas. The event centered its focus on the transformative role of artificial intelligence (AI) in shaping the customer experience (CX) landscape.

AI Artificial Intelligence Innovation CX

Q&A with April Obersteller, Director of Global Experience at woom Bikes, One of the Fastest-Growing Companies in the U.S.

Execs In The Know

MAY 4, 2023

Their eye-catching designs, innovative features, commitment to safety, and boundless fun factor create an experience that is second to none. I started on the sales side and represented Texas and that’s where the magic opportunity came for me to move into CX. Magazine as one of the fastest-growing companies in America.

Net Promoter Score

Net Promoter Score Artificial Intelligence Text Analytics CX

Tech Customer Success

Data, AI emerge as hot topics at CCW Austin

Q&A with April Obersteller, Director of Global Experience at woom Bikes, One of the Fastest-Growing Companies in the U.S.

Webinars

Stay Connected