Shhhh, they’re listening - inside the coming voice-profiling revolution
The Customer Service Blog
APRIL 28, 2022
As you dial in, the computer of an artificial intelligence company hired by the store is activated. A simmering worry among internet advertisers, one that burst into the open during the 2010s, is that customer data often isn’t up to date, profiles may be based on multiple users of a device, names can be confused and people lie.
Let's personalize your content